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Consys Consulting

Frequently Asked Questions

Clear answers about Consys Consulting services, software, delivery and support.

These are the questions organisations most often ask before beginning a technology engagement with Consys.

What services does Consys Consulting provide?

We provide managed IT, technical support, IT consulting, cloud and infrastructure services, cybersecurity, database administration, disaster recovery, custom software and enterprise application support.

Do you work with organisations outside Ghana?

Yes. We operate from Ghana and the United Kingdom and can deliver discovery, architecture, development, monitoring and support remotely or through planned on-site engagements.

Can you support an existing system instead of replacing it?

Yes. We begin with an assessment and may recommend stabilisation, optimisation, integration, phased modernisation or replacement depending on cost, risk and business value.

Which database technologies do you support?

Our experience includes Oracle, Microsoft SQL Server, MySQL/MariaDB, PostgreSQL and MongoDB, including performance, backup, replication, high availability, disaster recovery, monitoring and migration.

Can your software be adapted to our workflow?

Yes. Our platforms are modular and can be configured or extended around your organisation structure, roles, approvals, reports, integrations and regulatory requirements.

Do your applications work on phones and tablets?

Yes. New Consys interfaces are designed responsively for desktop, tablet and mobile use, subject to the security and workflow requirements of each module.

How do projects begin?

We start with a discovery conversation, review the current environment and goals, then provide a scope, delivery approach, assumptions and phased plan.

What happens after go-live?

We provide knowledge transfer, documentation and agreed support. Ongoing services can include monitoring, incident response, maintenance, upgrades and continuous improvement.

Still have a question?

Send it to our team and we will give you a direct, practical answer.

Contact Consys